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Thursday, August 1, 2013

And now that we are Smart, let us as well be Aleck

At Facebook posts...

BIR chief: 90% of PH professionals tax evaders

Aleck: With the kind of government service we are getting, we should already have HANGED the lot of them a long time ago for GROSS violations of constitutional and human rights! Taxes, my ass! We pay taxes daily through Payless and Lucky Me! nyeta!
FB post: Twain was an atheist . He didn't even know what is the meaning of the word " church " . Many people today don't understand the meaning of the word " church " . When they see a building , they say , " That's a church ! " The word " church " was first mentioned by Christ to mean His followers, people who believed in His claims of deity, resurrection, salvation, second advent ( Christ is coming again in power and glory ) . Mark Twain did not believe in Christ as you and I do . So, why should I believe in this guy . When Twain mentioned and blamed the " Church " for real or imagined mistakes ( as if Twain did not commit mistakes ) , he referred to some persons in the leadership the Christian religion. Because of that, he blamed the whole church. If he were alive today, he would probably agree to the tag of the Philippines as a nation of slaves ( like some Chinese in Hong Kong and China do ) because there are thousands of Filipino maids in Hong Kong . How shallow and pathetic ! The Philippines, of course, is more than our OFWs in Hong Kong !

Aleck:   you say things that degrade Mark Twain? that is appalling... if not idiotic.
FB Post:
Sinong mga fans ng GMA 7 , ipapalabas nila talambuhay ni abnoy ninoy , e mga demonyo din pala ang 7 walang pinag iba sa abias cbn sumasamba sa demnyong abnoy ninoy hakhakhak Sabi ko na nga ba kakampi din ng mga cojuanco aquino ito ayaw pa nila umamin wala daw kinikilingan wahahahaha.
 Aleck: Ikaw naman, masyado ka. Pwede namang paid ad. Taxes lang naman natin ang gagamitin...

‘Some solons hiding SALNs’; ‘Senate lacks interest in pork scandal probe’

Aleck: Ate, meron niyan sa Ombudsman... Level up naman.

FB Post: Ballsy Aquino... coincidence in attending mass at Prague church....
Aleck: Of course, they also attend mass in Rome, Las Vegas, London, Turkey, and Dubai!
FB Post: P1000 paid each for Barangay Election Registration

Aleck: There goes my daily Payless and Lucky me taxes...

Smart Communications: No Aleck yet in your Trade Name...

(An Open Letter to Smart Communications, Inc. from a loyal Customer)

In July 28, I tried to withdraw from my Smart Money through ATM (not BDO) but smart load unli-text was not accepted to unlock my account.

So, I loaded P300 from smart load card.

I tried to withdraw in BDO unlocking my card as instructed in your site and the Smart Money User guide. My PIN was not accepted.

So, I called your card hotline  632-8457777 for assistance using my smart sim mobile phone. Since the verification process alone took time (as if you didn't know), I asked the CSR if I am being charged for the call and he said NO. He provided me with advice on how to go about using this card by sending money to another smart number in order to immediately withdraw from smart remittance.

To no avail. So, I called again a little later about the remittance centers.

That night, I transferred  funds to my husband's smart number so he can avail the money ASAP for end-of-the-month bills.

Only to be required to PAY for another smart money card, and to wait TWO (2) weeks to withdraw that money.

I called again your card hotline only to be cut short (I didn't know my load has RUN out just calling up your SMART hotline!).

A few SMS later, and I already RAN out of prepaid loads!

I called your smart money CSR via landline (because I cannot anymore use my smart prepaid) and guess what the message prompt is AFTER I input my SMart Money card number?

SURPRISE: You have insufficient balance to  make this transaction.NOW, if this is not highway robbery, let me know.

But I did not stop going through the maze of your hotline recorded messages. I finally got an operator - Yumi Aquino to tell me Smart cannot do anything to reverse the situation.

What I told her was recorded, but I am putting it here again for the world to know (as if they are clueless):

"If you will check your record, I maintain several Smart accounts and am a loyal customer since 2005. My prepaid load  is only BARYA and you  still want to gain from it?

Your customer SHOULD not be penalized for the mistake of your Smart staff. So return my prepaid LOAD."

Yumi insisted her script so I asked to talk to her manager. She said she will look for her supervisor instead, and could I please hold for say - 3 minutes?

I endured.

Only to be told they will call me up after getting my 2 numbers- within the day.

After an hour, I checked my load and I  was provided for the 2 unli-text I loaded earlier in Sunday to avail their smart money unlock system!

2 days later, no more load balance.

First off, I load using the smart card load because I use it to both call and send SMS. and they only returned the UNUSED unli-text I loaded!

Please guys, do something. You are earning SO MUCH - like some government officials - but it does not mean you have to be as senseless and as idiotic like them. C'mon' people. Live up to your company name - and it has no "aleck" after it.


You should be paying me to test your products, and point our the glitches... and THIS is what you do to me? 

I mean, Yumi, if you are out there reading this... of course we've been had by your family namesake, but, girl...